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At least I have learnt by lesson the hard way with this Auth apps - might use SMS codes next time. If not, how the hell do I follow progress and, if approved, create an interview appointment? If I create a new account under the same email address, will I be able to link my GE application to it?

Has anyone been locked out of their account in a similar fashion before? Therefore, I cannot log into my account anymore to check on progress as I am locked out without the ability to generate a code.Īccording to the website, there is no recovery option, only an option to delete the account and create a new one under the same email address. Unfortunately, I recently reset my phone and (not really knowing how these things work) failed to backup my Google Authentication app which generates the 2-factor authentication code for me to login. I applied for Global Entry (USA) at the beginning of February and I am still waiting for conditional approval.
